Archery Estates
Tarnwood Park Eltham SE9 communal gardens — residential block management by Archery Estates since 2017
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Case Study

Tarnwood Park, Eltham SE9

Transforming a Large Residential Estate Through Transparency, Financial Control and Proactive Management

A 140-apartment estate in Eltham where Archery Estates has delivered eight years of professional management — reducing arrears, cutting costs, improving the estate and supporting the RMC Directors at every stage.

140 ApartmentsRMCManaged Since 2017Arrears Reduced 72%Accountancy Costs Cut 83%

£8,352

Arrears in 2025 (down from £30,078)

£2,000

Accountancy Cost p.a. (down from £12,000)

140

Apartments Managed

8+

Years of Continuous Management

£40k+

Insurance Claims Managed

2017

Year Archery Estates Appointed

The Challenge

What We Found When Appointed

Limited Resident Information — Only a small proportion of leaseholder contact information was held, making communication difficult and reducing resident engagement.
Lack of Financial Transparency — Financial reporting provided limited explanation of expenditure, making it difficult for residents to understand where service charge funds were being spent.
No Formal Budgeting Process — Annual service charge budgets had not been fully developed, making long-term financial planning more difficult.
High Administrative Costs — Certain supplier contracts were not delivering value for money and opportunities existed to reduce expenditure without compromising service levels.
Reactive Maintenance — Several key maintenance activities were being addressed reactively rather than through a structured planned maintenance programme.
Service Charge Arrears — Historic arrears and debtor balances were significantly higher than desired, impacting cash flow and financial stability.
Tarnwood Park Eltham SE9 communal gardens estate management by Archery Estates

"Communal gardens and grounds — significantly improved since Archery Estates' appointment in 2017."

Our Approach

How We Transformed the Estate

Communication & Engagement

  • Established comprehensive resident database
  • Contact held for virtually all leaseholders
  • Dedicated point of contact for residents
  • Actively promoted community engagement

Financial Transparency

  • Detailed financial reporting introduced
  • Annual service charge budgets implemented
  • Clearer visibility of expenditure
  • Forward financial planning established

Better Value for Money

  • Supplier contracts reviewed
  • Accountancy costs: £12,000 → £2,000 p.a.
  • Savings redirected to estate improvements
  • No compromise to service quality

Estate Investment

  • Communal gardens and landscaping
  • Tree management programme
  • Quarterly window cleaning
  • Planned preventative maintenance

Building Safety & Compliance

  • Proactive compliance reviews
  • Specialist consultant coordination
  • Building Safety Act obligations managed
  • Insurance claims managed up to £40,000+

The Estate

Project Photography

Tarnwood Park Eltham SE9 communal gardens — landscaping improvements managed by Archery Estates block management
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Enhanced communal gardens — significantly improved under Archery Estates management

Aerial drone view looking west over Tarnwood Park Eltham SE9 — 140-apartment residential estate managed by Archery Estates
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Aerial view looking west over Tarnwood Park — October 2025

Tarnwood Park major works coordination managed by Archery Estates residential block management Eltham SE9
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Major works coordination at Tarnwood Park

Financial Results

Measurable Improvements Since 2017

Year
Service Charge Arrears
Total Debtors
2016 (Prior Management)
£30,078
£31,741
2017 (First Year Under Archery Estates)
£17,058
£18,721
2025
£8,352
£8,632

The reduction in arrears and debtor balances has significantly improved cash flow and financial stability for the development.

The Results

What We Achieved

Service Charge Arrears Reduced from £30,078 to £8,352
Accountancy Costs Cut from £12,000 to £2,000 per annum
Comprehensive Resident Database Established
Communal Gardens Significantly Enhanced
Planned Maintenance Programmes Introduced
Major Insurance Claims Successfully Managed
Building Safety & Compliance Oversight Maintained
Greater Financial Transparency Delivered
Better Value for Money Achieved
Professional Management Support for Directors

Why This Matters

"Good block management is about more than collecting service charges and arranging contractors.

It requires financial discipline, proactive planning, transparent communication and a genuine commitment to the long-term wellbeing of the development and the people who live there.

Tarnwood Park demonstrates what eight years of consistent, professional management can achieve."

Client Testimonial

"Archery Estates has provided stability, transparency and professionalism throughout their management of Tarnwood Park. Communication has improved significantly, financial reporting is far clearer and the estate benefits from a proactive approach to maintenance and long-term planning. We have seen real improvements across the development and value the close working relationship we have built over the years."

Paul Robins

Director, Tarnwood Park Residents' Management Company

Eltham, SE9

Get in Touch

Could We Help Your Development?

Whether you are a Leaseholder, Director, Freeholder or RMC, our team is here to help. Call us today for a free, no-obligation conversation.

Book a Free Consultation Call 020 3488 2093
020 3488 2093 info@archeryestates.co.uk www.archeryestates.co.uk

Disclaimer: The information contained within this case study is provided for general information purposes only. Individual circumstances will vary and professional advice should always be sought in relation to specific legal, financial, insurance or property management matters.